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Customer Enquiry

Customer Enquiry

We're here to help you! If you would like more information on a product, or have a query regarding an order,  please use the Message box below and one of our customer services team will get back to you as soon as we can.  Our office opening hours are Monday to Friday 10.30am to 3.00pm excluding bank holidays.

Email us at :

Where your enquiry relates to a specific order please ensure that you use the 12 digit order number in the subject line of your email.  Failure to include this information will delay the ability to respond to your enquiry.  All communication MUST contain the order number.  This is a mandtory requirement.

For all other enquiries please Email us

Returns- please read our Returns and Refunds page, it has everything you need to know to enable us deal with your item quickly and efficiently.

For BraZen gaming chair technical queries please email dueing normal office hours on working days only


For X-Rocker gaming chair technical queries please call 01274 683109 or email during normal office hours on working days only.

Important - please don't send any items back to us without requesting an RMA number, otherwise they may be returned to you unprocessed. Once you have your RMA, send your item to, at the address provided with the RMA number with the RMA clearly shown on the outside of the parcel.

References (If this is an order you have placed with us)
Please enter any order number(s) you may have. You may not have all of them. This will help us track down your order quicker.