Terms and Conditions
1.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or BoysStuff has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, BoysStuff has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the BoysStuff site (or any portion of it).
3.2 BoysStuff will not be obliged to supply the goods or services submitted in your order until you have received an e-mail from BoysStuff accepting your order ("Order Confirmation"). However, in the event the goods or services are listed on BoysStuff`s site at an incorrect price due to typographical error or error in pricing information received from its suppliers but BoysStuff have accepted your order before the discrepancy is noticed, BoysStuff shall e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered. If you are unwilling to pay the correct price BoysStuff reserves the right to cancel the contract immediately without any liability to you.
3.3 If BoysStuff exercises its right under clause 3.2 to cancel a contract it will issue a credit to your debit or credit card account or other appropriate method of repayment it chooses if it has already made a charge to your card or similar before cancelling your order.
4.1.2 within fourteen days from the date BoysStuff sent you the Order Confirmation if BoysStuff has contracted to supply services to you, provided that BoysStuff has not started to provide those services before the expiry of the cancellation period.
4.3 Where BoysStuff have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to BoysStuff. BoysStuff will only accept the returned goods in their original unopened/undamaged packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract. Exceptions - We are sorry but personalised products, food and self assembly furniture - eg gaming chairs (once partly or wholly assembled) cannot be refunded or exchanged unless faulty.
4.4 You must return the goods to BoysStuff by registered post or similar within fourteen days (excluding Saturdays, Sundays or Bank Holidays) from the date of the Cancellation Notice. You are responsible for the cost of returning the goods to BoysStuff and the risk of damage to the goods in transit. If the goods are damaged in transit BoysStuff reserves the right to refuse a refund and it will be your responsibility to seek compensation from the carrier.
4.5 Once BoysStuff has received the returned goods and satisfied itself that you have complied with clause 4.3, it will send you confirmation by e-mail that the return of the goods has been accepted by BoysStuff and will make a refund of the price of the goods and/or services originally purchased to your debit or credit card used to purchase the goods or by cheque or other appropriate method it chooses.
5.2 BoysStuff shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.
5.3 Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of BoysStuff. When you activate any of these you will leave the BoysStuff site and BoysStuff has no control over and will accept no responsibility or liability for the material on any site which is not under the control of BoysStuff.
If you wish to return your gift, you must notify BoysStuff within fourteen days of receipt of your gift. The cost of your gift will be refunded to the credit/debit card used to make the purchase or by cheque once we have received the returned product. Please note refunds take at least 5 working days to clear from the point of processing. This does not affect your statutory rights.
When returning goods they must be sent back in their original condition and packaging (if any) with all warranty cards, licences, manuals and accessories. You must use recorded delivery - neither BoysStuff nor the supplier can be held responsible for returned items that go missing in the post. It is the responsibility of the customer to ensure that the goods being returned are packaged to ensure the item is not damaged in transit.
How to do it:
Contact BoysStuff and request a RMA number (this will be used to track your return at BoysStuff). Please note that any items returned without a RMA number will not be processed. Write the RMA number on the outside of the parcel below the return address. Return the item to the address provided, and we will process the return within fourteen days of receipt.
Once the item has been returned to us we will process the return and refund / replace as requested.
*Please note if the gift is an unwanted gift, and the item has been modified, misused, damaged and / or is not in resalable condition we will not be able to provide a refund / replacement.
*If the item is faulty we will examine the item and determine the reason for the fault and refund / replace as requested.
*Unfortunately we are not able to accept returns for consumer perishables such as food and drink products, flowers and personalised gifts or self assembly furniture eg gaming chairs (once partly or wholly assembled) unless faulty. In addition, we are unable to accept returns for personal items such as under garments, earrings or toiletries or the like unless they are unopened and in their original packing. Goods must be returned in the condition received. The customer will be given a full refund of the price that has been paid for the goods. Any delivery or gift-wrapping charges will not be refunded, unless the item was deemed to be faulty when received.
Unwanted item: This is an item purchased and deemed unwanted by the purchaser. The item must be returned unopened, and in re-sellable condition. If the item has been opened, or the item has been modified, used, or otherwise played with we will not be able to provide a refund / replacement. BoysStuff.co.uk has the right to charge its customers a minimum handling fee of £20.00 plus any return postage costs incurred. It is the responsibility of the customer to return unwanted items.
Faulty Item: a faulty item is one that is faulty due to manufacturing fault only. If the item has been misused, abused, damaged through use or otherwise modified we will not be able to provide a refund.
7.2 Subject to clause 7.1, you agree that BoysStuff shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any:
7.2.2 direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under BoysStuff`s direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where BoysStuff has been advised of the possibility of such loss or damage).
7.3.2 any failure by BoysStuff to process signals, data, information, orders or messages correctly or in a timely manner;
7.3.3 any misrouting or non-delivery of signals, data information, messages or orders from you to other persons or from other persons to you, or any scrambling or distortion of data or information contained in them; and
7.3.4 any liability not excluded by this Agreement shall, in respect of any one or more events or series or events (whether connected or unconnected) taking place within any twelve month period be limited, in the case of defects falling within clause 7.3.1, to three times the price of the relevant goods/services. This limit shall also apply in the event that any exclusion or other provision contained in this Agreement is held to be invalid for any reason and BoysStuff becomes liable for loss or damage that could otherwise have been limited.
7.6 Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set out in this clause 7 may not apply to you. The decision as to whether an item is deemed to be faulty or is final.
13.2 Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to:
13.2.2 copy or modify the Software; or
13.2.3 create any new Software partly or wholly based on the Software.
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